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Customer Reviews.

sales

5

the sales team and in particular James were very friendly andprofessional

20 June 2017

service

5

had information before the start of the service and explanation followig

19 June 2017

sales

5

Everyone is very helpful, friendly, efficient and accommodating.

16 June 2017

service

3

I haven't selected Completely Satisfied as we are still trying to locate and solve a rattle from the Speedo - 3rd visit due23 June but I have great faith in the Westerly Team.

15 June 2017

service

4

The customer service area (hot drinks, tv, magazines etc) made the time my car was being serviced go pretty quickly!

15 June 2017

service

5

The service was excellent, everyone in the team helps the customer, you are all polite, have a sense of humour. Chris Tripp was great; a professional sales person but not smarmy. Overall a great experience.

13 June 2017

sales

5

The staff- Matt in particular- were great. Very patient (we had our 4 year old with us!) and really pleasant to deal with.

12 June 2017

service

5

You get first class service from a first class team every time you have to visit min exeter

09 June 2017

service

5

Excellent customer device and good prices!

09 June 2017

service

5

Very smooth, professional service given by staff I dealt with.

09 June 2017

service

5

Richard was so helpful he managed to get me a courtesy car last minute. Can do attitude was much appreciated.

09 June 2017

sales

5

This is the 3rd mini I have purchased though Exeter branch and have always dealt with Chris He is most pleasant and extremely helpful always

06 June 2017

service

5

Very good service quick and the guys are always very friendly and helpful

06 June 2017

sales

5

Really approachable, knowledgeable salesman.

06 June 2017

service

5

I was very pleased to be offered pick up and drop off of my car from Ottery by a member of Westerly staff living nearby. This made such a difference not needing to spend the time to take my car to Marsh Barton. Thousand thanks.

05 June 2017

sales

5

Both Mathew Rickard and Ryan Jenner who dealt with me were polite, efficient and very well informed.

05 June 2017

service

4

I encountered no issues of service

31 May 2017

sales

5

We have always been very well looked after by James Dixon and everyone there are very polite and attentive

31 May 2017

service

5

Couldn't fault the staff, very helpful and friendly

31 May 2017

service

5

Because nothing is too much trouble.

28 May 2017

service

5

The staff are very friendly,polite and very helpful. I went in for a service on previous mini, well I came away with changing from 3door to 5door next model up. This change of car went through easier than I thought it would. Well done Exeter!

26 May 2017

service

5

Customer friendly, received a call when the car was ready, quick turn around

25 May 2017

service

5

I was served by a very friendly man in the bmw garage

24 May 2017

sales

5

Really friendly & helpful at all stages of process

24 May 2017

sales

5

James Dixon truly gave us a five star service.He is the reason why I buy my minis in Exeter rather than Bristol.Thank you James.

23 May 2017

sales

5

An excellent personal service was provided

23 May 2017

sales

5

Exactly what I expected.

19 May 2017

service

5

Efficient on front desk, car ready early & much cleaner than when I'd left it

18 May 2017

service

5

good service - car collected and return as agreed; work carried out as agreed and under warranty; had a free vac and clean - lovely :)

16 May 2017

service

5

Excellent service over the phone, really helpful and lovely people

15 May 2017

sales

5

Customer care was amazing nothing too much trouble all the questions we asked were answered clearly.

15 May 2017

sales

5

We found the sales man polite, friendly, informative and extremely helpful.

15 May 2017

sales

5

Everything was done to ensure that I got exactly what I wanted with my new Mini. Both Sales and Service staff are always very helpful.

14 May 2017

service

5

Good service all round

13 May 2017

service

5

in-out

12 May 2017

service

5

I was

09 May 2017

service

5

Excellent efficient service outside of the day today working of a normal garage, it worked for our vet busy lifestyle

09 May 2017

service

5

excellent reception everything on time

08 May 2017

sales

5

A wonderful car, love it to bits, I was given a Superb treatment at Westerly of Exeter , they made me feel rather special, and could nt do enough to help

08 May 2017

service

4

All working well, as is expected from 2 year old car. Vibration noise within front passenger door still intermittently apparent.

06 May 2017

service

5

great service

05 May 2017

service

4

An excellent service from BMW in Exeter. The chap who booked us in was friendly and helpful and prices were competitive.To make it 5/5: Let people know in advance that Saturday = BMW service, not MINI and front of house could better: tea, smile etc

02 May 2017

service

5

Polite, friendly and speedy service.

02 May 2017

service

5

Problem Fixed promptly

28 April 2017

service

5

Service was prompt and efficient and the staff were welcoming and pleasant

21 April 2017

service

5

Very helpful car was ready when they said it would be

21 April 2017

service

3

As per telephone conversation

20 April 2017

service

3

Very quickly dealt with and sorted. Had my mini back the next day. Friendly and helpful staff.

20 April 2017

service

5

The service was completed within the time quoted when we booked the car in. The service receptionist was friendly and efficient and the coffee was good.

19 April 2017

sales

1

I have already completed a survey and stated that the service given to me by the Sales Person Philip Perry and the young men explaining everything to do with the vehicle to me was excellent. Furthermore the premises in Exeter were very welcoming.