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Customer Reviews.

service

5

efficient service and happy with Complimentary wash of car and complimentary bus ticket to town centre.

29 November 2017

service

5

Fast and cheerfully service

28 November 2017

sales

5

Nothing was too much trouble I could go and see the car whenever I wanted and I picked it up exactly when I wanted. Will was very patient with me when choosing features of the car as I’m very indecisive.

23 November 2017

service

5

Car was ready on time and very courteous service

23 November 2017

service

5

Polite friendly staff.

23 November 2017

service

5

The service was carried out in the time allocated and additional help given with a dust cap on one of the wheels.

22 November 2017

service

5

Courteous and thoroughly efficient in all respects.

22 November 2017

service

5

Service was completed at the time given.A full explanation of what the service entailed plus future needs were discussed. Also further discussion about the service light on the dashboard eased future worries about when it lights up.

22 November 2017

service

5

Helpful, courteous staff (and a good cup of coffee whilst waiting!!)

21 November 2017

service

5

Attentive and efficient service

19 November 2017

service

5

An efficient organisation

18 November 2017

service

5

The service is excellent.

17 November 2017

service

3

The guy did manage to do the service in two hours after all after a lot of complaining.

16 November 2017

service

4

Would have been 5 stars but I had to wait a few minutes to get served

16 November 2017

service

5

Driving it I could feel the difference afterwards

16 November 2017

sales

5

My experience with Westerley Mini in Exeter has been excellent throughout the process.

15 November 2017

service

5

It was done thoroughly, I also found the video very useful.

15 November 2017

sales

5

Top dealership. no pressure selling. Quality staff

10 November 2017

service

5

Very quick thorough service

10 November 2017

service

5

My issues were resolved and the loan car was great fun

09 November 2017

service

5

Good customer care . A good experiencè all round.

07 November 2017

service

5

Great

07 November 2017

service

4.5

All fine except internal valet was incomplete- front was done but not rear

07 November 2017

service

5

Car returned, cleaned and fixed. Good feedback and advice.

06 November 2017

service

5

Throughout my time spent from dropping my mini off to collection just after lunch, I was very confident and happy with the service I received, especially my car needed new rear break pads and I was sent a video confirming this - excellent.

06 November 2017

service

5

Good service and efficient, friendly no bullshit staff

05 November 2017

service

5

My car was ready on time.

05 November 2017

service

3.5

I was not surprised not to be offered a curtsy car although on this occasion I did not require one.

04 November 2017

service

5

prompt and positive results and staff give clear indication of times and of any problems that may occur. Always helpful.

04 November 2017

service

5

Everything explained in detail

02 November 2017

service

3

The staff are all friendly and personal which is great.Was asked if I wanted car washed and inside cleaned, the outside was done but regarding the inside only the drivers mat was shaken off not as in previous years when in was returned immaculately.

01 November 2017

service

5

the explanations were explained well

29 October 2017

service

5

Great communication

27 October 2017

service

5

Quick and friendly service

27 October 2017

sales

5

Great customer care the car sales man was first class.

25 October 2017

sales

4

Again great service but car delayed and as a convertible shame all the good weather for this year was gone :(

24 October 2017

service

4

Everything was great the only, wrinkle was that the valet had only been partially completed.

23 October 2017

service

5

Kept us informed

20 October 2017

service

5

Nothing was too much trouble.

19 October 2017

service

2

Despite signing form car had not been cleaned. Service Manager said that it had been signed for as cleaned and apologised. Waited 15 mins, car was clean but inside only cleaned in front, rear had not been touched. Shoddy experience for premium car.

19 October 2017

service

5

Speed and attention with courtesy.

18 October 2017

sales

5

See previous comments.

18 October 2017

service

5

Good service is not always easy to come by so credit where it is due!

17 October 2017

service

5

Good communication through out the day.

17 October 2017

sales

5

The Westerley Garage in Exeter is excellent - very Customer focussed. This is my fourth Mini and I don't think I would buy anything else.

16 October 2017

service

5

Results as expected. Car cleaned and vacuumed.

14 October 2017

sales

4.5

Ryan was very helpful

13 October 2017

service

5

Excellent customer service.

13 October 2017

service

3

Had to wait far too long for my car to be booked in, BMW/Mini seem to be very busy with far too few technical staff.

13 October 2017

service

5

Staff wete brilliant